Customer Service Issues
Security Issues for www.bubbasonline.com
We value your privacy! Be sure to read our Privacy Statement.
Please address all issues to customerservice@bubbasonline.com
Bubba's Medicine Shop accepts payment by most
major credit cards including Visa, Master Card, Discover Card,
American Express. You may use our secure
online payment center to buy online and
pay by credit card. We also accept paypal for payments. If you do not have a paypal
account click here for the details.
Our paypal account is under info@bubbasonline.com.
If you desire you may call us weekdays between 9-5 central time to place a credit card order over the phone. Our phone number is 1-334-749-3426.
You may also pay at Bubba's by check or
money/order. Just create visit our online
store, place your order, and select check/money order as your method of
payment. You will then be prompted where to mail your check or money order and
be able to print an invoice for your records.
Our mailing address is
Bubba's Medicine Shop
700 2nd Ave
Opelika AL 36801
USA
Bubba's Medicine Shop ships by the United Parcel Service. When your order has shipped you can you will receive a tracking number by email. You can use that number to track your packages at www.ups.com. You may also log onto our site and get your tracking number. Click here to log onto your account. To determine shipping costs simply add your items to your shopping cart. You view the shipping costs before you give your payment information. We offer free shipping on order of $88 or more. Our shipping orgin is 36801.
Bubba's Medicine Shop Online does accept returns for most products. There are of course exceptions. Please contact us if you are unhappy with your product by email at returns@bubbasonline.com or by phone at 1-334-749-3426. Shop with confidence when you buy Mason Vitamins which are all guaranteed.
You must have authorization
to return your product to get credit. Once you do have
authorization to return your product please ship it by to:
Bubba's Medicine Shop
ATTN: Internet Returns
700 2nd Ave
Opelika, AL 36801
We do not refund shipping costs and you will be responsible for the return shipping costs.
We do ship internationally to many countries. We do not ship to all countries though.
The buyer is responsible for all taxes that may be imposed by customs in your
region. Some regions will not allow shipments from the US. Please verify that
your region can accept vitamins etc. from the US. We are not responsible for
packages that are confiscated by customs. You will not be refunded for lost
packages on international orders. Order at your own risk. If your package is returned
to us we will
provide a refund for the contents. Shipping costs are non refundable.
We will ship by US Postal Service Global Priority Mail in most cases. We will work with you in any way to insure proper delivery of your order although we cannot guarantee delivery times.
Further Questions Concerns?
If your customer service issue has not be
answered on this page please contact us by email and we will respond within 24
hours. You may also call between 9-5 central M-F at 1-334-749-3427.
Our customer service manager is Jeff Jerkins.
